Shipping Policy

Free Shipping

Karisland offers free delivery on all orders. Delivery time for countries such as the United States, United Kingdom, Canada, Australia, and parts of Europe takes 12 to 19 business days while the delivery time for the rest of the world usually takes 8-18 business days.

Delivery time are estimates, some items may be delivered earlier than expected delivery time and some take up 2 to 3 days delays due to uncontrollable circumstances.

Tracking Number

All items ordered with Karisland are dispatched with a tracking number. These details are emailed directly to the email add provided during check out.

Due to the arrival of bulk orders, please allow a 3 to 5 days allowance for the tracking number to be reflected to Karisland Tracking System.

Karisland offers easy tracking of your items, click here to track your orders.

Multiple Ordered Items

For multiple packages, there will be circumstances that items will be delivered in a split delivery time. Multiple items are sent separately, please allow 2 to 3 days for other packages to arrive. If after 3 days you haven’t received other items you ordered, please feel free to contact us at contact@karisland.com.

Customs and Taxes

Customs, import taxes, tariffs, and item seizures are the sole responsibility of customers. We will always dispatch your order so you don't need to pay tax, but we cannot guarantee there will be no tax due in the destination country.

Order Processing Time

Orders are processed on a first come first serve basis.

Processing of orders usually takes 1 to 5 business days. Once orders are processed and shipped, your tracking numbers should be working. If you are having a problem tracking your order, please feel free to contact us.

Order Tracking

All orders can be tracked on our website, click here.

Non-delivery of Orders

A full refund will be granted if a package will not arrive within 60 days from the time of the order. Please visit our Return Policy.

COVID19 

Due to the prevailing spread of COVID19, the Karisland dispatch team is taking extra precautions and follow mandated health protocols to make sure items arrive in your doorsteps safely. Shipping timelines may be adjusted, but nothing to worry about, Karisland Team will keep in touch with you.